Start with trusted answers
Use shared Brain products, FAQs, sources and business details to ground customer responses.
Nuvilo Relay Alpha
Give customer questions a better starting point.
Build a website chatbot around your approved business knowledge, with Remy helping you find gaps and improve the answers.
RemyYour customer experience advisor
Customer conversations
Focused on your next step.
Shape the experience
Set the greeting, tone and appearance, then check answers in a private preview.
Install and learn
Add the website widget and use conversation evidence to improve your knowledge.
Make the connection
Your knowledge.
Inside Relay.
Start with the selected website’s Brain. Use approved facts, a clear audience and the right brand direction to make the work more useful.
Build your shared knowledge →- 01
Add and review customer-facing knowledge in Brain.
- 02
Configure Relay’s greeting, tone and fallback message.
- 03
Test realistic questions in the private preview.
- 04
Install the widget and review how it handles real questions.
Your knowledge is the starting point