Nuvilo Knowledge Base

A little understanding.
A useful next step.

Explore the software, learn the workflows and make more of your connected workspace.

Nova, your team lead

All guides

50 articles
Getting started

Start with Nuvilo: from knowledge to useful work

Understand the workspace, choose a first outcome and build a reliable foundation for your software.

Getting started

Choose the software for your first goal

Match content, social, website, customer and research goals to the right Nuvilo product.

Getting started

Create your first website and set its context

Set the domain, market, language and timezone that your website’s tools will use.

Getting started

Understand website timezones and schedules

Keep article, campaign and social publishing times aligned with the selected website.

Getting started

Connect services to the right website

Find WordPress, Google and social connections in the main Integrations page.

Brain & website knowledge

Understand Brain and shared website knowledge

Learn what Brain stores, how software uses it and why active knowledge needs review.

Brain & website knowledge

Write useful business and writing guidance

Give your software a clear audience, voice, required messages and boundaries.

Brain & website knowledge

Manage terms, acronyms and product aliases

Teach consistent language and help Nuvilo recognise the names your customers actually use.

Brain & website knowledge

Build approved customer Q&A

Turn repeat questions into clear, reusable answers for your website’s software and chatbot.

Brain & website knowledge

Add products, services and product images

Keep the facts and visual references that content and customer answers need in one place.

Brain & website knowledge

Import and review website sources

Use public pages as training material while keeping facts current and relevant.

Brain & website knowledge

Set brand identity and image direction

Give supported writing, website and image workflows a consistent visual foundation.